DELIVERY

Iutta products are available worldwide and can be delivered  through our international delivery service.

Our products are individually made and require effort therefore the production time can take up to 15 working days if they are not in stock. Please call +44 203 8081077or write to customecare@iutta.com to check availability.

In addition, the delivery can take between 6 to 10 days, depending on the specified location. On holidays and sales, the delivery time can be extended.

COSTS

Deliveries to the United Kingdom are free of charge. The delivery tax for EU is £17 and for non-EU is £38.

When you select “International Delivery”, there will be a corresponding delivery tax added to your subtotal in order to cover the transportation costs. The amount differs depending on the location. For more details, please check our Transportation Cost table. This tax will be included in your invoice, according to the confirmation email.

RETURNS   

If the order must be canceled before the delivery, please contact us using customecare@iutta.com to check the progress of your order. If it has not yet been sent into production, the solicitation can be approved. If the item/items is/are already in production, the solicitation will be denied. We reserve the right to withhold the payment and continue the delivery process. If the order has already been delivered, please check the Return sections for more details.

Repeated solicitations for returns from the same customer will be considered abusive and we reserve the right to refuse future orders.